Hi everybody, I’m Tilly Rexhepi, general manager of Retreat Caravans. I’m here today to tell you how ETRAFFIC has impacted our business. So prior to ETRAFFIC, we have no marketing campaigns. A lot of our marketing was through word of mouth, which for us, obviously got us so far. But I guess to keep up with the game we need to, I guess, bring the game. That we did with Cameron Francis and his team at ETRAFFIC. What ETRAFFIC and Cameron do for us? They obviously give us an online presence. Not only have they revamped our website, but they’ve also come up with a strategic, Facebook and general marketing campaign that really gets people to our doorstep. So not only does it get more foot traffic at our caravan dealerships, but we’re getting a lot more clicks on our website and a lot more lead generated that we never had the opportunity to get before. Which in turn has converted into more sales.
Now Cam obviously runs a very tight ship down at ETRAFFIC He and Ruth, David, Angel and I guess the entire team in ETRAFFIC have been fantastic in helping online via our social platform. So, I guess it’s definitely not a one man show although Cam would probably want to think that. The team at ETRAFFIC is very very helpful at all times of the day.
Now with our presence online, our business has grown, I would say, probably about 500 percent. Where we would at least be getting 5 to 10 phone call during the day, and definitely a lot more inquiries. _________ go through the roof. There isn’t even a number in existence for the amount of leads that we get compared to what we had.
The main thing that mainly differentiates Cameron and his team at ETRAFFIC from other marketing that I’ve personally have experienced with in the past is the support. It could be two o’clock in the afternoon, it could be seven in the morning, it could be nine at night; if you’ve got a query, they’re gonna have the answer. Whether it’s on the phone, online, where ever it is, they’re definitely are there to take care of their clients.
We built a very good relationship with Cameron and the team. And it all started by myself beating Cameron in a game of table tennis in his office. But not only that, we meet quite regularly here on the side of Retreat Caravans or the other ETRAFFIC headquarters and the bloke likes us that much he even invited us to his wedding. So, Cameron, you know, and Hayley of course, we wish you guys all the best in marriage.
How did we meet Cameron? That’s a funny story. It was actually my boss Chevs who bought tickets to the AFL Grand Final. I believe Hawthorne was playing Geelong in one of those grand finals that I always won. And he couldn’t make the game for some reason, got contact with a guy by the name of Cameron Francis who later on in life we found out that he was the ________________ on the famous Hawthorn versus Geelong grand final where Hawthorne ofcourse won, yeah I know. But we met him through an AFL Ticketing Scalping. Don’t let the AFL know though.